Switchboard Operator #65434
Primary responsibility to assist office staff with management of phone calls for a large Cardiology practice with more than 35 providers; call volume is between 150 – 200 calls per day on a multi-line phone; minimal use of the EMR/HER; some office duties as assigned.
MINIMUM EDUCATION REQUIRED: High School graduate or possession of a state high school equivalency certification (GED) is required; Knowledge of computers; Microsoft Office software and databases.
MINIMUM EXPERIENCE REQUIRED:
· Two years experience as a telephone operator using computerized equipment
· Familiarity with medical terminology
· Excellent keyboarding skills to operate computer keyboards to perform data entry and process calls in a timely manner on a multi-line phone.