Accounts Receivable Supervisor

Northern Light Health
Job Description
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Job Summary

This position is responsible for supervising the claims and AR resolution of the EMHS Patient Account Services in a Centralized Business Office environment. This position is responsible for the claims and AR resolution processes in accordance with regulatory and contractual obligations. This position works directly with management to ensure the people, processes, and technology are in agreement with the functionality for an optimum revenue cycle workflow. In addition, this position is accountable that all responsibilities are in accordance with policies, procedures, and applicable laws; including metrics related to productivity and quality. This position works closely with management in the revenue cycle within EMHS to provide appropriate claims and AR resolution oversight and feedback that ensures EMHS's continued success in revenue cycle management.

Education and Experience
•Associate's degree and at least three (3) years of supervisory experience required OR in lieu of degree,at least 3 years of working experience in a healthcare revenue cycle business management role.

Required Minimum Knowledge, Skills and Abilities
•Detailed knowledge of claims and AR resolution operations in a healthcare setting; multiple hospitals/physician practices preferred.
•Knowledge of medical terminology, Current Procedural Terminology (CPT), and International Classification of Disease (ICD) preferred.
•Must possess strong supervisory and problem solving skills.
•Working knowledge of all areas of the revenue cycle.
•Excellent professional communication skills; both oral and written.
•Ability to analyze financial and operating information to facilitate decision making.
•Proficient with Microsoft business applications.
•Experience with EMHS patient accounting software is preferred.
•Customer oriented.
•Demonstrated ability to lead teams, complete time sensitive projects and work both independently and collaboratively.
•Flexible and able to lead change within department.
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