Client Service Specialist

Northern Light Health
Job Description
You are invited to join Northern Light Health family where you can build a solid career track as one of its Full Time Client Service Specialist staff.

Job Summary:

This position requires flexibility, regular attendances according to work schedule stated in the offer letter and or/ the Personnel Action Document, the understanding that position responsibilities may vary at times, the need to be receptive to additional responsibilities that may be reasonably assigned by the Supervisor and the knowledge that processes are subject to change per organizational growth.

• Provide excellent customer service
• Resolve customer complains quickly and satisfactorily
• Collect pertinent information from customers in order to assist in the efficient processing of prescriptions
• Successfully triage prescriptions that are receive at the registers throughout the pharmacy
• Maintain a clean, appealing pharmacy/retail area free of clutter
• Maintains front store staff including stocking shelves, cleaning and pricings
• Properly process monetary transactions and registering reporting
• Efficiently and acutely process transactions through the Point of Sale System
• Meeting all compliance requirements for processing through the POS system including signatures, HIPAA, and identify confirmation
• Assist customers with finding front store merchandise and OTC’s
• Alert pharmacist-in-charge/site manager to problems or issues and enlist his/her input and assistance as necessary
• Participate in store meetings
• Offer/provide assistance to other staff members whenever necessary to complete assigned tasks.

Education Essential:
* High School Diploma/General Educational Development (GED)

To find out more details and to apply, click "Client Service Specialist".
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.
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