Enterprise Scheduling Manager #62492

Northern Light Health
Job Description
To view the complete description and submit an application, please visit: https://northernlighthealth.org/Careers/Position/62492/Enterprise%20Scheduling%20Manager

Job Summary

The Enterprise Scheduling Manager reports directly to the Northern Light Health Associate Vice President of Patient Access. This position serves to improve the overall effectiveness of Revenue Cycle Scheduling policies, practices, and technology platforms for all NLH organizations. The primary responsibilities of this role are to serve as an internal subject matter expert and oversee all aspects of daily operations including supervising the activities of the scheduling team, assist with the development of policies, procedures, and processes, and coordinate with integrated departments to ensure patient safety and patient satisfaction. The Enterprise Scheduling Manager will support, track, manage, and champion Revenue Cycle Patient Access initiatives with emphasis on scheduling and downstream impact, sharing results with key stakeholders. This role will serve as a leading resource in the areas of process improvement, organizational development, change management, performance monitoring, and other analytics. This position will facilitate projects and will apply influential techniques to lead teams toward best practice solutions. Strong communication and leadership skills are required.

Education and Experience

·Bachelor's degree required, or currently enrolled in a Bachelor's Degree program

·Five(5) years of progressively responsible management level experience in a similar size and scope organization or system.

·Certified Revenue Cycle Professional certificate preferred.
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