Financial Clearance Specialist #62380
This position is responsible for financial clearance of patient balances for EMHS Patient Account Services in a Centralized Business Office environment. This position is responsible for the collections of patient balances in accordance with regulatory and state laws. This position requires a thorough understanding of the requirements of healthcare collection protocols. In addition, this position is held accountable to adhere to the policies, procedures, and applicable laws; including metrics related to productivity and quality. This position works closely with a team of Financial Clearance Specialists to research and take corrective action on patient balances to ensure an optimum revenue cycle workflow.
Education and Experience
•High school diploma or equivalent required; Associate's degree preferred.
•At least one year of healthcare customer service experience preferred.
Required Minimum Knowledge, Skills and Abilities
•Detailed knowledge of patient collection operations in a healthcare setting; multiple hospitals/physician practices preferred.
•Knowledge of the payer's explanation of benefits document, local assistance programs, and healthcare billing procedures preferred.
•Experience with EMHS patient accounting software is preferred.
•Must possess strong problem solving skills.
•Excellent professional communication skills; both oral and written.
•Ability to understand payer processing guidelines as well as state laws and regulations.
•Proficient with Microsoft business applications.
•Demonstrated ability to work independently and collaboratively.