Patient Scheduling Technician

Northern Light Health
Job Description
We are seeking Patient Scheduling Technicians to join our team at Northern Light Eastern Maine Medical Center in Bangor! To view the complete job description, requirements and to apply today, go to: You can also contact the Talent Acquisition Department toll free 1-844-364-4473 with any questions.

JOB SUMMARY: The Patient Scheduler Tech is an integral part of care delivery team in all service areas at the Lafayette Family Cancer Center. The role supports patient/provider/customer service in scheduling all aspects of care - new patients, outgoing referrals, visits, lab and imaging services, and treatment. Scheduling activity requires order review, assurance that all required elements are present and executed per provider direction. The scheduling role is pivotal in assuring timely best quality care delivery. The Scheduler is responsible for timely, accurate and efficient processing of incoming referral requests, provider orders and patient/customer communication. Responsibilities include, but are not limited to the following: managing incoming referral requests; processing provider orders - includes order review, clarification, assurance that what is ordered is sufficient to patient care needs/next step in scheduling; obtaining any necessary insurance and/or medical necessity verification and/or authorization ahead of booking patient appointment/service; scheduling patients through use of scheduling system; maximizing patient convenience through coordinated scheduling whenever possible. Maintains respectful communication with patients/providers/customers/co-workers while meeting service delivery expectations. May be asked to cover reception service.
Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.
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