Team Leader - A/R Resolution #67607

Northern Light Health
Job Description
Northern Light Health is seeking a A/R Resolution Team Leader to join their team in Brewer! To review openings, full job description and access our online application visit: If you have any questions, call 207-973-7100.

Job Summary
This position is responsible for leading the resolution of the unpaid AR by all applicable payers of the EMHS Patient Account Services in a Centralized Business Office environment. This position is responsible for resolving outstanding payer balances in accordance with regulatory and contractual obligations. This position requires a thorough understanding of the requirements of the Government and Non-Government payment processing policies. In addition, this position is held accountable to adhere to the policies, procedures, and applicable laws; including metrics related to productivity and quality. This position leads a team of AR Resolution Specialists that analyze and take corrective action on outstanding AR to ensure an optimum revenue cycle workflow.
Education and Experience
•Associate degree and at least two years of healthcare A/R resolution experience required or at least 4years of working experience in healthcare revenue cycle, at least two (2) of which in A/R resolution required.
Required Minimum Knowledge, Skills and Abilities
•Detailed knowledge of billing and payment rules and regulations in a healthcare setting (Government and/or non-Government payers); multiple hospitals/physician practices preferred.
•Knowledge of medical terminology, Current Procedural Terminology (CPT), and International Classification of Disease (ICD) preferred.
•Must possess strong leadership and problem-solving skills.
•Working knowledge of all areas of the revenue cycle.
•Ensures all AR resolution functions performed are compliant with applicable laws and regulations.
•Excellent professional communication skills; both oral and written.
•Strong understanding of payer processing policies and all applicable billing rules and regulations to facilitate decision making.
•Proficient with Microsoft business applications.
•Experience with EMHS patient accounting software is preferred.
•Customer oriented.
•Demonstrated ability to lead teams, complete time sensitive projects and work both independently and collaboratively.
•Flexible and able to lead change within department.
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